42 Computer services, namely, remote management of telecommunication systems and devices, computer networks, telephone networks, and information technology (IT) systems of others; providing virtual computer systems and virtual computer environments through cloud computing for configuring, managing, tracking, monitoring, controlling and operating wireless networks, wireless devices, information technology (IT) systems, and remote controlled devices; hosting an interactive website for others for purposes of configuring, managing, tracking, monitoring, controlling and operating wireless networks, wireless devices, computer networks, telephone networks, information technology (IT) systems, and remote controlled devices; providing virtual computer systems and virtual computer environments through cloud computing for collecting and analyzing data from wireless networks, wireless devices, computer networks, telephone networks, information technology (IT) systems, and remote controlled devices; providing an internet portal for configuring, managing, tracking, monitoring, controlling and operating wireless networks, wireless devices, information technology (IT) systems, and remote controlled devices, for providing information in the field of communications technology, telecommunications hardware and software, networking hardware and software, information technology (IT) systems, and wireless networking, and for providing technical and customer support services, namely, troubleshooting in the nature of diagnosing computer software and hardware problems, monitoring of computer usage, connections, and troubleshooting of computer software programs for service quality of telecommunication systems and devices, computer networks, telephone networks, and information technology (IT) systems for others for technological purposes; providing technical and customer support services, namely, providing technical assistance in the form of 24/7 service desk or help desk services for billing and payment processes and with computer software and hardware problems in the field of networking hardware and software, information technology (IT), and wireless networking; computer services in the field of telecommunication hardware and software performed for others, namely, network address translation (NAT) services, bandwidth testing and monitoring, quality of service (QOS) testing and implementation, firewall testing, voice over internet protocol prioritization, bandwidth planning, network assessment, dynamic host configuration protocol (DHCP) and domain name server (DNS) integration services, firewall and wireless operations testing, and line testing, namely, telephone line testing and computer telephone line testing; design and development of computer hardware and software; consulting services in the field of design, development, implementation, evaluation, operation, and use of communications systems software as a services for communications systems; application service provider featuring software for use in providing customer interaction management cross platform contact center communications, operations and management, and contact center and telecommunications synchronized functionality; providing online non-downloadable computer database software and communications software for managing databases and sending and receiving voice messages to enable better efficiency, communications and visibility between businesses and their contact center resources; customization and implementation of computer software for contact center management; technical support services, namely, troubleshooting of computer software problems of telephony systems for others; platform as a service (PAAS) featuring hosted computer software platforms allowing for integration of telecommunication services, including voice, video, conferencing, instant messaging, presence and worldwide web collaboration; scientific and technological services, namely, scientific research, analysis, and testing in the field of computer networking hardware and software; industrial analysis and research services in the field of computer networking hardware and software; application service provider, namely, designing, developing, managing and maintaining computer software and associated data files as part of hosting non-downloadable software that enables users to integrate contact information from a variety of different networks and systems, to have calls forwarded to a variety of different networks and systems, to connect to a variety of different instant messaging networks and systems, to conduct video conferencing, to place phone calls and video phone calls anywhere in the world, and to convert and deliver facsimiles, emails, and voicemail messages to a variety of different networks and systems
Trademark: 86403949
