42 Cloud computer services, namely, troubleshooting in the nature of diagnosing computer software and hardware problems; cloud computer services, namely, auto upgrading of software installed in client devices, operational management of client hardware and software, remote monitoring of computer programs, computer software and computer system; non-downloadable cloud computing programs and non-downloadable cloud computing software for administering, asset managing, monitoring, supervising, auditing and gathering inventory of client IT devices, namely, personal computers, notebook computers, tablet computers and smartphones, and software installed in those said IT devices; non-downloadable cloud computing programs and non-downloadable cloud computing software for configuration, installation, function enhancement, function addition, fault diagnosis and repairing of client IT devices, namely, personal computers, notebook computers, tablet computers and smartphones, and software for those said IT devices; non-downloadable cloud computing programs and non-downloadable cloud computing software for security control, such as boot control and print out control, of client IT devices, namely, personal computers, notebook computers, tablet computers and smartphones