9 Computer software for use in information and decision-support services in the field of information technology; computer software for client/server decision-support solutions for enterprises; mobility software for enabling the management, development, testing and administration of mobile devices, applications, platforms and services; analytic software for use in workforce management; computer software for the purpose of enterprise collaboration, document sharing, communications organization in the nature of organizing video conferencing, instant messaging, activity streams, notifications, common processes coordination for application life cycle management, workflow configuration and management, interfacing system of records with system of engagement capabilities, and metrics reporting; computer software for use in designing, installing and executing mainframe and server application programs, for integrating the financial, manufacturing and sales functions of a business, and for managing customer service and support functions of a business; downloadable electronic publications in the nature of articles, reports and newsletters in the field of information technology, research and analysis of computer hardware, software, communications and related technology industries, information technology services for enterprises, software development, investment in emerging and established businesses in the information industry, financial application software products and services, advanced solutions delivery, business process outsourcing, business technology consulting, customer solutions practice, data warehousing and business intelligence, enterprise analytics, enterprise resource planning, information security and privacy, IT infrastructure services, portals and content and program management