41 Education services, namely, conducting classes, workshops, training courses, seminars, educational symposiums, educational conferences and educational exhibitions in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Training services, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Leadership training, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, sales force automation and development; Team development training, namely, providing training in the field of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, sales force automation and development; organizing and conducting classes, workshops, training courses, educational seminars, educational symposiums, educational conferences and educational exhibitions in the fields of marketing, e-marketing, surveying, customer satisfaction, customer relationship management, systems integration, business intelligence, reporting on customer data, IT service management, Help Desks, Website development, Middleware, Web services, sales force automation and development; Publishing services including electronic publication; information, advisory and consultancy services relating to all the aforesaid services; Organizing and conducting educational conferences; Providing temporary use of online non-downloadable electronic publications, namely, marketing and communication materials in the form of pamphlets, magazines, brochures, flyers, white-papers, mail and email, readable on computers, personal digital assistants, mobile telephones and fixed telephones, and relating to all fields of commercial and government activity