Trademark: 86122644
Status Date
Monday, February 13, 2023
Registration Number
5013291
Registration Date
Tuesday, August 2, 2016
Filing Date
Tuesday, November 19, 2013
Published for Opposition
Tuesday, July 8, 2014
42 Software as a service (SAAS) services, namely, hosting software for use by others, namely, software for managing and controlling customer contact centers systems, namely, associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts, software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers, software for managing and controlling customer contact center Automatic Call Distribution (ACD), outbound predictive dialing and campaign management, software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax, computer software used to support the activities of contact center customer service representatives and contact center managers, software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, e-mail, web, chat, social media and facsimile contacts, software used to create desktop and management tools for customer contact centers, software used to create and manage customer contact center virtual agents, visual scripting, workforce schedules, workforce job performance and workforce skills improvement, software used to provide customer contact center self-provisioning capabilities via an on-line portal and software used to create and manage customer contact center optional recording of calls and/or customer contact interactions
Mar 27, 2024
Assignment Of Ownership Not Updated Automatically
Feb 13, 2023
Notice Of Acceptance Of Sec. 8 & 15 - E-Mailed
Feb 13, 2023
Registered - Sec. 8 (6-Yr) Accepted & Sec. 15 Ack.
Feb 13, 2023
Case Assigned To Post Registration Paralegal
Jul 28, 2022
Teas Section 8 & 15 Received
Jun 15, 2022
Teas Change Of Correspondence Received
Jun 15, 2022
Attorney/Dom.Rep.Revoked And/Or Appointed
Jun 15, 2022
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Sep 22, 2021
Assignment Of Ownership Not Updated Automatically
Aug 2, 2021
Courtesy Reminder - Sec. 8 (6-Yr) E-Mailed
Jun 16, 2021
Automatic Update Of Assignment Of Ownership
May 19, 2021
Assignment Of Ownership Not Updated Automatically
Sep 20, 2017
Applicant/Correspondence Changes (Non-Responsive) Entered
Sep 20, 2017
Teas Change Of Owner Address Received
Aug 2, 2016
Registered-Principal Register
Jun 30, 2016
Notice Of Acceptance Of Statement Of Use E-Mailed
Jun 29, 2016
Allowed Principal Register - Sou Accepted
Jun 7, 2016
Statement Of Use Processing Complete
May 10, 2016
Use Amendment Filed
Jun 2, 2016
Case Assigned To Intent To Use Paralegal
May 10, 2016
Teas Statement Of Use Received
Nov 17, 2015
Noa E-Mailed - Sou Required From Applicant
Aug 15, 2015
Ttab Release Case To Trademarks
Aug 15, 2015
Opposition Terminated No. 999999
Aug 15, 2015
Opposition Dismissed No. 999999
Dec 31, 2014
Opposition Instituted No. 999999
Jul 9, 2014
Extension Of Time To Oppose Received
Jul 8, 2014
Official Gazette Publication Confirmation E-Mailed
Jul 8, 2014
Published For Opposition
Jun 18, 2014
Notification Of Notice Of Publication E-Mailed
May 31, 2014
Law Office Publication Review Completed
May 28, 2014
Approved For Pub - Principal Register
May 27, 2014
Examiner's Amendment Entered
May 27, 2014
Notification Of Examiners Amendment E-Mailed
May 27, 2014
Examiners Amendment E-Mailed
May 27, 2014
Examiners Amendment -Written
Apr 27, 2014
Teas/Email Correspondence Entered
Apr 27, 2014
Correspondence Received In Law Office
Apr 7, 2014
Assigned To Lie
Mar 25, 2014
Teas Response To Office Action Received
Mar 11, 2014
Notification Of Non-Final Action E-Mailed
Mar 11, 2014
Non-Final Action E-Mailed
Mar 11, 2014
Non-Final Action Written
Mar 5, 2014
Assigned To Examiner
Dec 5, 2013
Notice Of Pseudo Mark E-Mailed
Dec 4, 2013
New Application Office Supplied Data Entered
Nov 22, 2013
New Application Entered
Trademark Alertz updated from USPTO on 2030-01-24
