42 (Based on Intent to Use): On-line web site information services, namely, providing computer users with databases and web site links featuring software to facilitate workgroup collaboration and document creation and management; online web site information services, namely, providing computer users with databases featuring information about electronic document creation and management; providing an on-line computer database in the fields of computers, computer networks, software and computerized document management and workgroup systems via computer networks and global communication networks; (Based on Section 44(e)): Providing temporary use of non-downloadable workgroup and document management software for use in creating, managing databases and web sites, and producing and managing documents; computer consultation services in the fields of computers, computer networks, software, electronic document management, and workgroup systems; technical support services, namely, troubleshooting in the nature of diagnosing problems in the fields of computers, computer networks, software, electronic document management, and workgroup systems; software as a service (SAAS) services, namely, hosting software for use by others for use in email and instant message processing, forwarding and archiving, calendaring, scheduling, document management, message board, telephone dialing, voice mail retrieval, facility reservation, development and management of web blogs, and mobile telephone and remote online access; software as a service (SAAS) services, namely, hosting software for use by others for use in web collaboration, desktop sharing, online document authoring and sharing, internal control management, and protecting and securing computer networks and applications