42 Software as a service (SAAS) services featuring software for customer relationship management, marketing of products and services, and post-sale customer, product and service support; software as a service (SAAS) services featuring software for use in registering customers, users, products and services for support services, warranty services, membership services, and rebate, reward and incentive programs; software as a service (SAAS) services featuring software for use in tracking information associated with customers and the purchase of products and services via direct or indirect channels; software as a service (SAAS) services featuring software for use in tracking product purchase information for customer service, post-sale customer, product and service support, troubleshooting and repair, replacement or return; software as a service (SAAS) services featuring software for use in tracking customer information and product and service purchase information for marketing purposes; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software, and web sites, of others in the fields of advertising and marketing