41 business training consultancy services; business training in the field of organizational development; educational services, namely, conducting classes, seminars, conferences and workshops in the field of organizational development, executive coaching and business coaching, business management and strategies, quality improvement systems, organizational development, work place performance development, strategic planning, leadership development, team building, communication skills, supervisor development, project management, issue avoidance and resolution planning, change initiation and follow through planning, productivity enhancement and waste reduction, best practices benchmarking, industry practice standards implementation and audit standards practices, and techniques, and operational risk management practices and techniques