9 Pre-recorded software to allow users to perform electronic transactions, namely, instant messaging, file sharing, exchanging data, audio, video, images, and graphics, via global computer networks; pre-recorded telephony software, namely, instant messaging, file sharing, exchanging data, audio, video, images, and graphics via computer, mobile phones, wireless and telecommunication networks; pre-recorded software in the field of telecommunications network management; pre-recorded computer communications software for enabling access to on line services, and computer bulletin boards for processing and transmitting images, graphics, audio, video and text; pre-recorded software for use in the tracking and management of electronic mail; pre-recorded computer software that allows users to access and managing data networks and databanks in the fields of computer telephony, electronic messaging, fax transmissions, desktop video conferencing, and collaborative document sharing