Trademark: 85962076
Word
ASSIST
Status
Registered
Status Code
701
Status Date
Friday, January 8, 2021
Serial Number
85962076
Registration Number
4540825
Registration Date
Tuesday, May 27, 2014
Mark Type
4000
Filing Date
Monday, June 17, 2013

Trademark Owner History
[24]7.AI, INC. -
24-7 Customer, Inc. - Original Registrant

Classifications
9 Computer systems comprising computer hardware and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprising computer hardware and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablet computers, phones and kiosks; computer systems comprising computer hardware and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprising computer hardware and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprising computer hardware and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprising computer hardware and software used to create and administer software for automating customer service and sales tasks
38 Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
35 Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service

Trademark Events
May 27, 2023
Courtesy Reminder - Sec. 8 (10-Yr)/Sec. 9 E-Mailed
Jan 8, 2021
Notice Of Acceptance Of Sec. 8 - E-Mailed
Jan 8, 2021
Registered - Sec. 8 (6-Yr) Accepted
Jan 8, 2021
Case Assigned To Post Registration Paralegal
Nov 25, 2020
Teas Section 8 Received
May 27, 2019
Courtesy Reminder - Sec. 8 (6-Yr) E-Mailed
Jun 20, 2018
Automatic Update Of Assignment Of Ownership
May 27, 2014
Registered-Supplemental Register
Apr 23, 2014
Law Office Publication Review Completed
Apr 22, 2014
Notice Of Acceptance Of Amendment To Allege Use E-Mailed
Apr 21, 2014
Approved For Registration Supplemental Register
Apr 21, 2014
Use Amendment Accepted
Apr 7, 2014
Teas/Email Correspondence Entered
Apr 7, 2014
Correspondence Received In Law Office
Mar 31, 2014
Assigned To Lie
Mar 19, 2014
Teas Response To Office Action Received
Mar 20, 2014
Amendment To Use Processing Complete
Mar 20, 2014
Use Amendment Filed
Mar 19, 2014
Teas Amendment Of Use Received
Oct 3, 2013
Attorney/Dom.Rep.Revoked And/Or Appointed
Oct 3, 2013
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Oct 2, 2013
Notification Of Non-Final Action E-Mailed
Oct 2, 2013
Non-Final Action E-Mailed
Oct 2, 2013
Non-Final Action Written
Sep 25, 2013
Assigned To Examiner
Jun 27, 2013
New Application Office Supplied Data Entered
Jun 20, 2013
New Application Entered

Trademark Alertz updated from USPTO on 2030-01-24