9 Computer software for application and database integration; computer software platforms for use by governmental entities and agencies in the field of government business processes and government business management, namely, workflow management, correspondence management, contact management, case management, scheduling, reporting, database management and updating, citizen service, and electronic transactions with and among governmental entities; computer software for use by governmental entities and agencies for database management, reporting and tracking of internal and external contacts, documents, actions, and communications associated with tasks, workflows, and processes; computer software used for monitoring the effectiveness and efficiency of services provided by governmental entities and agencies
Trademark: 85947999
