Trademark: 85884132
Status Date
Monday, June 15, 2020
Registration Number
4649822
Registration Date
Tuesday, December 2, 2014
Filing Date
Friday, March 22, 2013
Published for Opposition
Tuesday, August 13, 2013
9 Customer contact centers systems, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, social media and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web, chat, social media and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers; computer software used to create and manage workforce schedules, workforce job performance and workforce skills improvement
42 [ Consulting services in the field of designing, integrating, controlling and monitoring of customer contact center and workforce optimization hardware and software ]
The mark consists of three, nested, square "conversation" boxes; the inner conversation box is solid green; the middle conversation box is white; and the outer most conversation box is green.
The color(s) green and white is/are claimed as a feature of the mark.
Mar 27, 2024
Assignment Of Ownership Not Updated Automatically
Dec 2, 2023
Courtesy Reminder - Sec. 8 (10-Yr)/Sec. 9 E-Mailed
Jun 15, 2022
Teas Change Of Correspondence Received
Jun 15, 2022
Attorney/Dom.Rep.Revoked And/Or Appointed
Jun 15, 2022
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Sep 22, 2021
Assignment Of Ownership Not Updated Automatically
Jun 16, 2021
Automatic Update Of Assignment Of Ownership
May 19, 2021
Assignment Of Ownership Not Updated Automatically
Jun 15, 2020
Notice Of Acceptance Of Sec. 8 & 15 - E-Mailed
Jun 15, 2020
Registered - Partial Sec. 8 (6-Yr) Accepted & Sec. 15 Ack.
Jun 15, 2020
Case Assigned To Post Registration Paralegal
Apr 15, 2020
Teas Section 8 & 15 Received
Dec 2, 2019
Courtesy Reminder - Sec. 8 (6-Yr) E-Mailed
Sep 20, 2017
Applicant/Correspondence Changes (Non-Responsive) Entered
Sep 20, 2017
Teas Change Of Owner Address Received
Dec 2, 2014
Registered-Principal Register
Oct 30, 2014
Notice Of Acceptance Of Statement Of Use E-Mailed
Oct 29, 2014
Allowed Principal Register - Sou Accepted
Oct 28, 2014
Statement Of Use Processing Complete
Oct 6, 2014
Use Amendment Filed
Oct 24, 2014
Case Assigned To Intent To Use Paralegal
Oct 6, 2014
Teas Statement Of Use Received
Apr 10, 2014
Notice Of Approval Of Extension Request E-Mailed
Apr 8, 2014
Sou Extension 1 Granted
Apr 8, 2014
Sou Extension 1 Filed
Apr 8, 2014
Sou Teas Extension Received
Oct 8, 2013
Noa E-Mailed - Sou Required From Applicant
Aug 13, 2013
Official Gazette Publication Confirmation E-Mailed
Aug 13, 2013
Published For Opposition
Jul 24, 2013
Notification Of Notice Of Publication E-Mailed
Jul 1, 2013
Approved For Pub - Principal Register
Jun 30, 2013
Assigned To Examiner
Mar 28, 2013
Notice Of Design Search Code E-Mailed
Mar 27, 2013
New Application Office Supplied Data Entered
Mar 26, 2013
New Application Entered
Trademark Alertz updated from USPTO on 2030-01-24
