9 Computer software, firmware and hardware for searching, mining, analyzing, processing, storing, managing, monitoring, aggregating, manipulating and modeling data; computer software, firmware and hardware for searching for, identifying, analyzing, processing, storing, managing, monitoring, aggregating and modeling transactions; computer software, firmware and hardware for searching, exploring, identifying, analyzing, processing, storing, managing, monitoring, aggregating, manipulating and modeling patterns and networks in data; computer software, firmware and hardware for detecting suspicious behavior, namely, detecting patterns and networks in data which indicate that financial crime, fraud or terrorism have occurred or are likely to occur; computer software, firmware and hardware for analyzing and predicting customer behavior in the field of finance, namely, banking and insurance; computer software, firmware and hardware for use in data mining and customer relationship management; computer software, firmware and hardware for information and communications technology security purposes; computer software, firmware and hardware for use in detecting, preventing, combating and defending against fraud, financial fraud, debit and credit card fraud, Internet fraud, financial crime, money laundering, terrorism and smuggling operations; computer software, firmware and hardware for identifying, investigating, reviewing and managing financial crime of all types; computer software, firmware and hardware for the purposes of enabling, improving and monitoring regulatory compliance, operational efficiency, corporate governance, risk management, risk prevention, and the reduction of monetary losses; computer software, firmware and hardware for the purposes of carrying out due diligence, background checks and vetting of customers and potential customers; computer software, firmware and hardware for use in defence, law enforcement, and business process optimisation; [ data processing apparatus and instruments, namely, computers; ] downloadable electronic publications in the nature of brochures, reports, certificates, user manuals, user guides, technical manuals, instruction manuals, training manuals, educational, training and instructional materials in electronic form, all in the fields of computer science, information technology, communications technology, finance, crime prevention and terrorism prevention