Trademark: 85769189
Word
SMART CHAT MAKES IT SIMPLE
Status Date
Friday, February 19, 2021
Registration Number
4569037
Registration Date
Tuesday, July 15, 2014
Filing Date
Thursday, November 1, 2012
Published for Opposition
Tuesday, September 10, 2013
Cancellation Date
Friday, February 19, 2021
9 Computer systems comprising computer hardware and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprising computer hardware and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprising computer hardware and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprising computer hardware and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprising computer hardware and software used to create and administer software for automating customer service and sales tasks
35 Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, document reproduction, document copying tasks, business and financial records management, records management, namely, document indexing for others, accounting, business and marketing consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle
Feb 19, 2021
Cancelled Sec. 8 (6-Yr)
Jul 15, 2019
Courtesy Reminder - Sec. 8 (6-Yr) E-Mailed
Jun 20, 2018
Automatic Update Of Assignment Of Ownership
Jul 15, 2014
Registered-Principal Register
Jun 11, 2014
Notice Of Acceptance Of Statement Of Use E-Mailed
Jun 10, 2014
Law Office Registration Review Completed
Jun 10, 2014
Allowed Principal Register - Sou Accepted
May 19, 2014
Statement Of Use Processing Complete
Apr 24, 2014
Use Amendment Filed
May 19, 2014
Case Assigned To Intent To Use Paralegal
Apr 24, 2014
Teas Statement Of Use Received
Nov 5, 2013
Noa E-Mailed - Sou Required From Applicant
Sep 10, 2013
Official Gazette Publication Confirmation E-Mailed
Sep 10, 2013
Published For Opposition
Aug 22, 2013
Teas Change Of Correspondence Received
Aug 21, 2013
Notification Of Notice Of Publication E-Mailed
Aug 7, 2013
Law Office Publication Review Completed
Aug 6, 2013
Approved For Pub - Principal Register
Aug 6, 2013
Examiner's Amendment Entered
Aug 6, 2013
Notification Of Examiners Amendment E-Mailed
Aug 6, 2013
Examiners Amendment E-Mailed
Aug 6, 2013
Examiners Amendment -Written
Jul 15, 2013
Attorney/Dom.Rep.Revoked And/Or Appointed
Jul 15, 2013
Teas Revoke/App/Change Addr Of Atty/Dom Rep Received
Jul 16, 2013
Teas/Email Correspondence Entered
Jul 15, 2013
Correspondence Received In Law Office
Jul 15, 2013
Teas Response To Office Action Received
Jun 26, 2013
Amendment From Applicant Entered
Jun 26, 2013
Correspondence Received In Law Office
Jun 26, 2013
Assigned To Lie
Jun 25, 2013
Fax Received
Mar 4, 2013
Notification Of Non-Final Action E-Mailed
Mar 4, 2013
Non-Final Action E-Mailed
Mar 4, 2013
Non-Final Action Written
Feb 28, 2013
Assigned To Examiner
Nov 7, 2012
New Application Office Supplied Data Entered In Tram
Nov 5, 2012
New Application Entered In Tram
Trademark Alertz updated from USPTO on 2030-01-24
