42 SAAS featuring software for creating and maintaining online communities in the field of market research; SAAS featuring software for designing, conducting, and managing online or e-mail surveys, polls and other feedback and data collection activities; SAAS featuring software for the administration, distribution, collection, reporting, analysis and presentation of respondents' feedback and other information gathered; hosting web-based surveys, polls and other feedback and data collection instruments for others; survey design; PAAS featuring computer software platform that enables customers to conduct market research on a self-serve basis, the ability to customize surveys, and the ability to customize the panel of survey respondents; providing web sites that allow consumers to participate in marketing research surveys via electronic and mobile device; SAAS featuring software for detecting, monitoring, and filtering unwanted, fraudulent, and duplicative data; SAAS featuring software for creating and accessing searchable databases of information related to survey panels; providing technical support services in the nature of troubleshooting of computer software problems and website usage problems to users in connection with the creation, modification, updating, collection, maintenance, analysis, reporting and transfer of on-line surveys, questionnaires and other data collection formats; providing temporary use of non-downloadable software for creating, designing, conducting, and managing surveys, polls, and other feedback and data collection activities; providing temporary use of non-downloadable software for customers to conduct market research on a self-serve basis, the ability to customize surveys, and the ability to customize the panel of survey respondents; creation of databases, namely, design and development of databases containing survey panels and panelists; consulting services in the field of survey design