42 Online provision of web-based software, namely, providing non-downloadable software for database management in the field of customer service and customer relationship management, non-downloadable software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; non-downloadable software for updating and enriching existing contact information, namely business and personal contact information; online provision of non-downloadable software for application and database integration; providing a website featuring technology enabling the collection of information for business, namely, collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information for others