35 Providing a website featuring consumer information and non-downloadable knowledge databases featuring consumer information in the fields of electronic books, magazines and newspapers, downloadable music, downloadable computer software, computer applications for use with tablet computers, mobile hand-held computing apparatus and portable hand-held apparatus, electronic book readers, tablet computers, mobile hand-held computing apparatus, portable hand-held apparatus and in the fields of accessories for electronic book readers, tablet computers, mobile hand-held computing apparatus and portable hand-held apparatus, namely, carrying cases, leather carrying cases, silicone, fabric and plastic sleeves and skins for electronic book readers, rechargeable batteries, book lights, protective film covers, combination book light and cover and USB cables; Providing customer service, namely, responding to customers inquiries for others via a website in the fields of electronic books, magazines and newspapers, downloadable music, downloadable computer software, computer applications for use with tablet computers, mobile hand-held computing apparatus, and portable hand-held apparatus, electronic book readers, tablet computers, mobile hand-held computing apparatus, portable hand-held apparatus and in the fields of accessories for electronic book readers, tablet computers, mobile hand-held computing apparatus and portable hand-held apparatus, namely, carrying cases, leather carrying cases, silicone, fabric and plastic sleeves and skins for electronic book readers, rechargeable batteries, book lights, protective film covers, combination book light and cover and USB cables