9 Digital materials, namely, downloadable audio, audiovisual, visual, and multimedia files and written documents in the field of language instruction, English language, pronunciation, accent reduction, grammar, writing, reading, listening, speaking, communication strategies, public speaking and presentations, preparation of electronic communications, in-person communications, networking, and meetings, resume preparation, interview preparation, and cross-cultural education about cultures, customs, and business practices; Downloadable electronic publications in the nature of educational and teaching materials on the subjects of language instruction, English language, pronunciation, accent reduction, grammar, writing, reading, listening, speaking, communication strategies, public speaking and presentations, preparation of electronic communications, in-person communications, networking, and meetings, resume preparation, interview preparation, and cross-cultural education about cultures, customs, and business practices; Downloadable teaching, instructional, and educational materials, namely, workbooks, exercise books, grammar guides, reference materials, newsletters, and phrase books, all in the fields of language instruction, English language, pronunciation, accent reduction, grammar, writing, reading, listening, speaking, communication strategies, public speaking and presentations, preparation of electronic communications, in-person communications, networking, and meetings, resume preparation, interview preparation, and cross-cultural education about cultures, customs, and business practices; Downloadable lesson plans in the fields of language instruction, English language, pronunciation, accent reduction, grammar, writing, reading, listening, speaking, communication strategies, public speaking and presentations, preparation of electronic communications, in-person communications, networking, and meetings, resume preparation, interview preparation, and cross-cultural education about cultures, customs, and business practices