35 Advisory services, namely, advisory and assistance services with regard to business planning, business analysis, business management, business organization, business process management, database management, business acquisitions, business appraisals, business mergers, business change management, business networking, economic forecasting and analysis, personnel management, human resource management, market analysis, evaluation, appraisal, and management of contractors and subcontractors, enterprise management, records management, new business venture development and formation, facilities management, supply chain management services, business systems integration, government contracting, business risk management, business performance assessment, total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction