35 Arranging and conducting incentive reward programs to promote the sale of customer's products and services; Arranging of buying and selling contracts for third parties; Business consulting services, namely, providing a turnkey solution for reviewing product and service documentation and workflow, managing projects for business purposes, tracking user satisfaction, and running usability studies for businesspurposes; Business management services, namely, supply chain logistics, reverse logistics and liquidation of goods of others; Business marketing services; Business process outsourcing services in the field of call centers; Business services, namely, operating telepresence environments of others; Collection and systematisation of information into computer databases; Compilation of statistics; Computerized database management; Conducting employee incentive award programs to promote greater call service efficiency in customer support; Customer relationship management; Customer service management for others; Customer services, namely, providing customer service and product inquiry services via telephone and e-mail for others; Electronic commerce services, namely, providing information about products via telecommunication networks for advertising and sales purposes; Information services relating to business matters; Management of telephone call centers for others; Operation of telephone call centers for others; Operation of telephone communication centers for others; Preparation of business reports; Processing telephone inquiries regarding advertised goods and services; Processing warranty registration documents for others; Promoting the goods of others, namely, providing information regarding discounts, coupons, rebates, vouchers and special offers for the goods of others; Providing virtual on-line office support staff services for businesses