9 Computer software for use in business planning, business intelligence, and business performance management and instruction manuals sold therewith as a unit; computer hardware and computer software for database management; computer software for use in resource planning and coordinating and scheduling applications for supply chain management and instruction manuals sold as a unit therewith; computer artificial intelligence chatbot software for simulating conversations and providing customer service; downloadable computer chatbot software for providing business management information; computer artificial intelligence software for logistics management in the fields of freight, supply chain and transportation; computer artificial intelligence software for enterprise resource planning (erp) in the field of supply chain management; computer artificial intelligence chatbot software for providing statistics and information in the nature of analysis and economic demand forecasting in the field of supply chain management; computer software.