9 Software platforms, recorded or downloadable; process control software; software for controlling machines; remote diagnostic software; software for the remote control of telephone apparatus, mobile telephone apparatus; computer software for the remote control of security apparatus; computer software for the remote control of office machines and equipment; software for controlling self-service terminals; software for monitoring, analyzing, controlling and executing operations in the physical world; hardware; data communication hardware; computer hardware for remote access and transmission of data; wireless controllers for monitoring and remotely controlling the operation and status of other devices or electric, electronic and mechanical systems; computer programs for connecting remotely to computers or computer networks; computer programs enabling teleconferencing, videoconferencing and videophone services; remote control apparatus; wireless remote controls for portable electronic devices and computers