9 Downloadable computer programs and downloadable computer software for the artificial production of human speech and text; downloadable computer programs and downloadable computer software for natural language processing, generation, understanding and analysis; downloadable computer programs and downloadable computer software for machine-learning based language and speech processing software; downloadable computer chatbot software for simulating conversations; downloadable computer programs and downloadable computer software for creating and generating text; computer software, namely, downloadable computer programs for use in database management, for user interface design; computer software applications, downloadable for editing images, sound and video, computer games, spreadsheet management; computer software development tools; downloadable mobile applications for use on telephone services for use in database management, use as a spreadsheet, word processing, document management, editing images, sound and video, video games