9 Downloadable Business software for digitizing, managing, operating document workflows and business processes; downloadable software for processing and digitizing documents and forms; downloadable data management software, namely, software for use in database management, use in electronic storage of data; downloadable intelligent character recognition (ICR) software; downloadable software for automated business process discovery (ABPD) for compiling and organizing business intelligence; downloadable software for processing images, graphics, audio, video and text; electronic digitisers; downloadable banking software for creating, digitizing, managing and operating onboarding and other document workflows; downloadable interactive software for the integration of third-party tools and systems