9 Downloadable communication software using artificial intelligence for user and market research purposes, namely, for facilitating the design of research studies, the scheduling and planning of research, the recruitment and management of research study participants, and the delivery and analysis of research results; downloadable application software using artificial intelligence for user and market research purposes, namely, for facilitating the design of research studies, the scheduling and planning of research, the recruitment and management of research study participants, and the delivery and analysis of research results; computer software downloaded from the internet for user and market research purposes, namely, for facilitating the design of research studies, the scheduling and planning of research, the recruitment and management of research study participants, and the delivery and analysis of research results; downloadable computer software programs for product, market and business research purposes; downloadable computer software using artificial intelligence for user and market research purposes, namely, for facilitating the design of research studies, the scheduling and planning of research, the recruitment and management of research study participants, and the delivery and analysis of research results; downloadable databases and database programs designed to facilitate user and market research services; downloadable computer programs for use in database management; downloadable computer software for business purposes, namely, product, market and business research; interactive downloadable computer software using artificial intelligence for user and market research purposes, namely, for facilitating the design of research studies, the scheduling and planning of research, the recruitment and management of research study participants, and the delivery and analysis of research results; humanoid robots with artificial intelligence for use in scientific research