42 Software-as-a-Service (SaaS) using artificial intelligence software that provides business intelligence data by identifying, tracking, monitoring, searching, forecasting, and analysing company data and publicly available information for use in business decision-making, customer relationship management, sales and marketing and recruitment; Software-as-a-Service (SaaS) using artificial intelligence software that provides real time business intelligence data by identifying, tracking, monitoring, searching, forecasting, and analysing public social media information for use in following news mentions and trends for use in business decision-making, customer relationship management, sales and marketing and recruitment; Software-as-a-Service (SaaS) using artificial intelligence software that provides real time business intelligence data by identifying, tracking, monitoring, searching, forecasting, and analysing licensed content feeds and platforms to retrieve information for use in following news mentions and trends, business decision-making, customer relationship management, sales and marketing and recruitment; Platform as a service (PAAS) using artificial intelligence software that provides business intelligence data by identifying, tracking, monitoring, searching, forecasting, and analysing company data and publicly available information for use in business decision-making, customer relationship management, sales and marketing, and recruitment; Platform as a service (PAAS) using artificial intelligence software that provides business intelligence data by identifying, tracking, monitoring, searching, forecasting, and analysing public social media information for use in following news mentions and trends, business decision-making, customer relationship management, sales and marketing, and recruitment; Platform as a service (PAAS) using artificial intelligence software that provides business intelligence data by identifying, tracking, monitoring, searching, forecasting, and analysing licensed content feeds and platforms to retrieve information for use in following news mentions and trends, business decision-making, customer relationship management, sales and marketing, and recruitment; technical support services for Software-as-a-Service (SaaS) and Platform as a service (PAAS), namely, troubleshooting of computer software problems