42 Hosting services, software as a service, and rental of software; providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); creation, programming services, installing, updating, upgrading, implementing, servicing in connection with the following goods: software, software applications and web applications for copying, converting and encoding data for managing customer relations (CRM); software as a service (SaaS) and platform-as-a-service (PaaS) with computer software platforms providing proprietary databases, information, data analysis and management tools on prospects and leads; consultancy and information regarding the aforesaid services