35 Customer relationship management; organisation and management of customer loyalty programs; management of customer loyalty, incentive or promotional schemes; business intelligence services; providing market intelligence services; competitive intelligence services; consumer response analysis; consumer research; providing commercial information to consumers; providing consumer product information via the internet; providing advice relating to the analysis of consumer buying habits; providing consumer information relating to goods and services; commercial information and advice for consumers in the choice of products and services; commercial consultancy and information services for consumers in the selection of goods and services in the automobile, financial, retail and insurance sector; commercial consultancy and information services for consumers in the selection of goods and services in the water, electricity, gas and telecommunications sector; advice on the analysis of consumer buying habits and needs provided with the help of sensory, quality and quantity-related data; collection and systematization of business data; economic analysis for business purposes; analysis of company behaviour; provision of online financial services comparisons; evaluations relating to business management in professional enterprises; information and data compiling and analyzing relating to business management; economic studies for business purposes; commercial information research studies; provision of information and advice to consumers regarding the selection of products and items to be purchased; market research and business analyses; provision of commercial business information by means of a computer database; provision of commercial information from online databases; business research and advisory services; information services relating to business matters; providing product information for the purpose of assisting with the selection of general consumer merchandise to meet the consumer's needs; providing consumer information and related news in the field of sports, entertainment, business and finance, politics and government, health and physical fitness, weather, science and technology, travel, arts and literature, lifestyle and personal growth, vehicles and transportation, education and child development, real estate, fashion and design, food and cooking, home decorating, music and cinema, history, medicine, and law; providing consumer information via voice-controlled automated inquiries, namely, providing an online automated consumer resource for searching, locating, rating and providing directions for the purchase, consumption and use of a wide range of consumer products, services and information over a global communications network; data processing; business analysis, research and information services; business assistance, management and administrative services; advertising, marketing and promotional services; providing consumer product advice; arranging of commercial and business contacts; arranging commercial transactions, for others, via online shops; arranging of trading transactions and commercial contracts; negotiation and conclusion of commercial transactions for third parties via telecommunication systems; negotiation and conclusion of commercial transactions for third parties; consultancy services relating to the procurement of goods and services; advisory services relating to commercial transactions; chamber of commerce services for the promotion of businesses; business administration services for processing sales made on the internet; business intermediary and advisory services in the field of selling products and rendering services; advertising and marketing; digital advertising services; advertising for others; publicity and sales promotion services; promotion [advertising] of business; business consultancy and advisory services; business administration and management; assistance relating to business organisation; business assistance; consultancy relating to search engine optimisation; strategic business planning; business management services relating to electronic commerce