9 Downloadable software applications and apps for database management in the fields of research, communication, information management, business operations, entertainment, creative work and automation products, services, information, and advice; downloadable electronic publications, namely, books, reports, newsletters and technical manuals in the field of business auditing, social, market and consumer research products, services, information, and advice; downloadable computer software for database management, conducting social research in the nature of public opinion polling, market and consumer marketing research, communication in the nature of creating, maintaining and sending consumer polling surveys, market research reports, data analytics for consulting and digital marketing purposes, information management, conducting business operations in the nature of conducting market research and analysis, analysing consumer insights, analysing and developing brand strategy, advertising and media marketing campaign planning, product development, digital marketing development for market segmentation and consulting purposes, entertainment in the nature of text messaging, wireless user access to online print media, radio, television, video, audio, interactive content, and social media, creative work in the nature of designing and creating marketing materials, consumer surveys, and digital and social-media content and researching and reviewing automation products and services, and researching information and advice on automation products; downloadable computer software for analysing business auditing, social, market and consumer research products, services, information, and advice; market information; downloadable computer software for authorising access to databases; downloadable computer software for database management, in the fields of research, communication, information management, business operations, entertainment, creative work and automation products, services, information, and advice for business purposes