9 Downloadable and recorded software relating to financial communication, namely, software for sending financial communications regarding processing of payments, securities, trade, and treasury transactions; downloadable and recorded software relating to the referencing and management of financial transactions, namely, software for managing and verifying financial transactions and transaction party identificators; downloadable and recorded software to track and display the status of financial transactions; downloadable and recorded software relating to encryption, identification and customer relations, namely, software for data encryption, software for authenticating user identification, and software for use in customer relationship management; downloadable and recorded software for the analysis of business data; downloadable and recorded business intelligence software, namely, software for compiling, organizing and performing business intelligence based on data analytics; downloadable and recorded computer software platform for the collection, editing, organizing, modifying, verifying, transmission, storage and exchange of data and information to perform customer due diligence; security tokens being encryption devices; downloadable electronic publications, namely, periodicals, guides, policies, handbooks, manuals, articles, newsletters, product and service documentation, relating to financial communication; downloadable electronic publications, namely, periodicals, guides, policies, handbooks, manuals, articles, newsletters, product and service documentation, relating to financial transaction referencing and management services; downloadable electronic publications, namely, periodicals, guides, policies, handbooks, manuals, articles, newsletters, product and service documentation, containing guidelines and standards for the financial community; downloadable electronic publications, namely, periodicals, guides, policies, handbooks, manuals, articles, newsletters, product and service documentation, relating to personal digital identity certification services, credentials, digital certificates, certificate revocation lists, the operation and offering of a public key infrastructure, and the role of certification or registration authorities; downloadable electronic publications in the nature of academic articles, white papers and opinion piece articles relating to transaction banking, innovation, regulation, and other financial topics of interest to the financial industry