9 Data processing programs, downloadable; software, downloadable, for processing billing data, invoicing data; Downloadable computer software for electronic invoicing, customer communication management, billing management; computer software packages comprised of downloadable computer software for e-procurement, personalized video creation and electronic invoicing; downloadable computer software platforms for e-procurement, personalized video creation and electronic invoicing; multimedia software recorded on CD-ROM featuring electronic invoicing, customer communications management, e-procurement, personalized video creation; software downloadable from the internet for electronic invoicing, e-procurement, personalized video creation; compiler software, downloadable, for code and programming language; downloadable computer software for encryption of user data; downloadable cryptography software for user data downloadable decoder software; downloadable computer software for scanning images and documents; downloadable software programs for playing video games; freeware, namely, downloadable computer software for electronic invoicing, e-procurement, personalized video creation; downloadable computer software for database management; downloadable desktop publishing software; downloadable USB (universal serial bus) operating software; downloadable data compression software; downloadable industrial process controlling software; downloadable music-composition software; downloadable software for ensuring the security of electronic mail; downloadable computer telephony software for using internet-enabled devices to make and receive phone calls; downloadable credit screening software; downloadable children's educational software; downloadable computer firewall software; downloadable operating system and system support software, and firmware, all for operating computer systems and troubleshooting problems with computer systems; computer hardware; downloadable software for electronic invoicing, e-procurement, personalized video creation; downloadable Internet access software; downloadable privacy protection software; computer screen saver software, recorded and downloadable