9 Software for software-defined computer infrastructures; computer hardware and software for sharing of technical computer resources, for management of technical computer resources and for improving the performance of software applications; computer hardware and software for providing knowledge of workloads, the reasoned management of calculation resources; software for management of distributed software application performance and analysis of big data on an scalable shared computing grid; optimized data management software for accessing, analyzing and protecting data in consolidated defined-infrastructure application software; computer hardware and software for ensuring intelligent information life-cycle management; computer hardware and software for strategy-based intelligent planning functions for the optimal use and performance of computer infrastructures and applications; computer infrastructure systems; instruction manuals in electronic format, sold as a set; computer hardware and software for data storage, storage virtualization; computer hardware and software (computer programs) for information life-cycle management, data management, tolerance relating to disaster and the recovery of data, data protection, data encryption, data storage on mobile media; computer hardware; computer hardware, namely, storage devices; instruction manuals in electronic format sold as a unit