9 Downloadable computer software for use in task management, customer management, invoice management, document storage, calendaring management, logistics management, work order management, maintenance management, contract management, and bookkeeping, all in the field of property management and ownership; downloadable electronic publications in the nature of newsletters and curated reports containing market information and updates in the field of property management; downloadable educational media, namely, audio files, video recordings, multimedia files featuring information about property management and ownership; downloadable application software for mobile phones, namely, software for use in database management, use in electronic storage of data for property management and ownership; downloadable application software for smartphones, namely, software for use in task management, customer management, invoice management, document storage, calendaring management, logistics management, work order management, maintenance management, contract management, and bookkeeping, all in the field of property management and ownership; decision-making software in the nature of downloadable computer software for use in task management, customer management, invoice management, document storage, calendaring management, logistics management, work order management, maintenance management, contract management, and bookkeeping, all in the field of property management and ownership; downloadable document automation software for word and document processing for property management and ownership; downloadable collaboration management software platforms for collaboration in the execution of property management and ownership; enterprise content management (ECM) software being downloadable enterprise software for customer and tenant relationship management; cms software being downloadable enterprise software for use in task management, customer management, invoice management, document storage, calendaring management, logistics management, work order management, maintenance management, contract management, and bookkeeping, all in the field of property management and ownership; downloadable data and file management and database management software for use in property management and ownership; downloadable reporting software for property management and ownership; downloadable communication software for property management and ownership