9 Photographic, cinematographic, audiovisual, testing and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling the distribution or use of electricity; apparatus and instruments for recording, transmitting, reproducing or processing sound, images or data; recorded or downloadable media, computer software, blank digital or analogue recording and storage media; computers and computer peripheral devices; downloadable software; monitors [computer programs]; computer software platforms, recorded or downloadable; computer software applications, downloadable; computer programs, recorded; computer programs, downloadable; computer operating programs, recorded; computer screen saver software, recorded or downloadable; computer software platforms for automating business processes, recorded or downloadable; computer software platforms for business process management, recorded or downloadable; programs for managing and designing chatbots, recorded or downloaded; software using machine learning and artificial intelligence technologies, recorded or downloaded; computer chatbot software for automatization of text communications; artificial intelligence-based interactive software; intelligent personal assistant [IPA] software; downloadable computer software for use as an application programming interface [API]; downloadable computer software with artificial intelligence to perform specific tasks; software and computer hardware and software complexes for creating, placing and deploying chatbots; data analytics software