9 Sound recording machines and apparatus; sound reproduction apparatus; recorded or downloadable computer software for scanning, displaying, processing and outputting of multi-media data on the Internet and mobile device; electronic machines and apparatus for recording, transcription and analyzing conversation, voice and audio data for use in connection with voice over Internet Protocol (VoIP) services; electronic machines and apparatus, namely, computer hardware and data processing apparatus for enabling, providing, managing, controlling, organizing, recording and analyzing telephone calls, computer telephony, telephone and video conferences; computer hardware; data processing equipment; telecommunications machines and apparatus, namely, data networking hardware for recording, transcription and analyzing conversation, voice and audio data for use in connection with voice over Internet Protocol (VoIP) services; telecommunications machines and apparatus, namely, data networking hardware for enabling, providing, managing, controlling, organizing, recording and analyzing telephone calls, computer telephony, telephone and video conferences; telecommunication machines and apparatus, namely, telephone sets, portable telephones, loudspeakers, headsets, and microphones; personal digital assistants; recorded or downloadable application software for smartphones for IP phone communications networks using AI voice analysis for transmission, recording, transcription, monitoring and analysis of IP phone communications and audio and video conferences and for analysis of speech data made during oral communication and conversation and online communications; recorded or downloadable application software for smartphones for operating smartphones, enabling VoIP telephone calls and recording, transcription, monitoring, analyzing and sharing of telephone conversations, and for improving and optimizing sales activities, sales persons' skills and sales teams' performance and communication; recorded or downloadable application software for smartphones for live digital communications, namely, live video and audio conferencing with multiple simultaneous users, teleconferencing and text messaging; recorded or downloadable application software for smartphones for oral communication and conversation; recorded or downloadable computer software for IP phone communications networks using AI voice analysis for transmission, recording, transcription, monitoring and analysis of IP phone communications and audio and video conferences and for analysis of speech data made during oral communication and conversation and online communications; recorded or downloadable computer software for VoIP telephone calls and for recording, transcription, monitoring, analyzing and sharing of telephone conversations, and for improving and optimizing sales activities, sales persons' skills and sales teams' performance and communication; recorded or downloadable computer software for live digital communications, namely, live video and audio conferencing with multiple simultaneous users, teleconferencing and text messaging; recorded or downloadable computer software for oral communication and conversation; recorded or downloadable computer software for analysis of speech data made during oral communication and conversation and online communications; recorded or downloadable software for computer telephony integration, being software for IP telephone communications networks using AI voice analysis; electronic downloadable publications in the nature of newsletters, magazines, journals and books in the field of IP telephone communications networks, business management and organization, sales and marketing, and customer relationship management; downloadable musical sound recordings; downloadable multimedia files containing still images, moving images and text relating to IP telephone communications networks, business management and organization, sales and marketing, and customer relationship management; downloadable music files; downloadable image files containing video and images in the field of IP telephone communications networks, business management and organization, sales and marketing, and customer relationship management; recorded video discs and video tapes featuring video and images in the field of IP telephone communications networks, business management and organization, sales and marketing, and customer relationship management