9 Downloadable computer application software for mobile phone, handheld computers, portable electronic devices, namely, software for delivery management, transport management, tradesman management, field sales and service staff management; downloadable application programming interface (API) software; downloadable computer software for provision, tracking and optimization of delivery services, transport management and tradesman management, field sales and service staff management; downloadable computer graphics software; computer software downloaded from the internet for provision, tracking and optimization of delivery services, transport management and tradesman management, field sales and service staff management; recorded open-source computer software for provision, tracking and optimization of delivery services, transport management and tradesman management, field sales and service staff management; downloadable computer software development tools; recorded computer software and hardware for intelligent transport systems for provision, tracking and optimization of delivery services, transport management and tradesman management, field sales and service staff management sold as a unit; downloadable software for connecting, operating, and managing networked mobile phones, handheld computers, portable electronic devices, laptops, desktops in the internet of things (IoT); computer software for business purposes, namely, downloadable software for provision, tracking and optimization of delivery services, transport management and tradesman management, field sales and service staff management; downloadable computer software for database management; downloadable computer software for administration of computer networks