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THUNDERHEAD CUSTOMER OPERATING SYSTEM

Status

Registered

Status Code

700

Status Date

Tuesday, March 29, 2022

Serial Number

79316844

Registration Number

6681722

Registration Date

Tuesday, March 29, 2022

Mark Type

4000

Filing Date

Friday, February 5, 2021

Published for Opposition

Tuesday, January 11, 2022

Trademark Owner History

Thunderhead (One) Ltd. - Original Registrant

Classifications

9 Downloadable and Recorded computer software and computer programmes for optimization of data; computer hardware and peripheral apparatus and instruments for use with computers; Downloadable and Recorded computer software and programmes for improving customer communications and interactions and the customer experience when visiting interactive websites, retail stores and using interactive software; Downloadable and Recorded computer software that provides web-based access to applications and services through a web operating system or portal interface; Downloadable and Recorded computer software for use in establishing and accessing online desktop services and application rental services; computing hardware devices with embedded computer operating system software for transmitting data, graphics and audio or video recordings featuring content relating to customer experience and interaction over electronic communications networks; computer hardware device for use in accessing computer software applications of others; computing hardware device with embedded operating system software for hosting, managing, developing, and maintaining applications, software, files, and databases for others via a virtual desktop available via a network; Downloadable and Recorded computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and intercompany exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business; Downloadable and Recorded computer software applications for PDAs and mobile devices for enabling access to and the editing of document templates, the building of data models and the integration of said software applications with social networks, all for improving customer communications and interactions and the customer experience when visiting interactive websites, retail stores and using interactive software; digital and electronic media hardware devices with embedded computer operating system software and programmes; pre-recorded digital and electronic media devices featuring audio and visual recordings, namely, audio and video recordings featuring content relating to customer experience and interaction when visiting interactive websites, retail stores and using interactive software; blank computer discs; blank CD-ROMs for sound or video recording; structural and replacement parts therefor for all the aforesaid goods; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience when visiting interactive websites, retail stores and using interactive software

38 Providing multiple-user access for business professionals to data on the Internet in the field of computer communications software by use of customer communications and customer relationship management software; providing computerised online telecommunications services for business professionals namely providing access via global and non-global computer networks to computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, for collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, and for providing customised on-line information and resources relevant to the customers' business; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networks, wireless networks and global communication networks; telecommunication access services; communications by computer terminals; communication between computer terminals; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing, and managing data and links to third-party computer servers, computer processors and computer users; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience and none of the aforesaid being or containing the provision of a telecommunications network or telecommunication access services for internet, mobile, telephone and VOIP communication

35 Advertising and promotional services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; marketing services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; business management and business administration services including those in the field of software, hardware, customer engagement, customer behaviour, customer relationship building, customer relationship management, customer loyalty, customer incentives and communications; the provision of information, consultancy and advisory services relating to the aforesaid

45 Licensing of intellectual property to others; computer software licensing; computer programme licensing; information, advisory and consultancy services relating to all of the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience

42 Computer consultancy and advisory services, namely, consultancy and advisory services relating to cloud computing, computer programming, computer security, computer software, computer system analysis and computer technology; consulting services in the field of cloud computing; consulting services in the field of software as a service (SAAS); consulting services in the field of identification, support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; technical computer support services, namely, remote management of the information technology (IT) systems of others; technical computer support services, namely, remote and on-site management of cloud computing systems and applications for others; technical computer support services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; technical computer support services, namely, remote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of software, the use and installation of computer programmes, the installation and maintenance of computer software and computer programmes, and computer software design, development and updating services; design of bespoke computer software and programmes for improving customer communications and interactions and the customer experience; technical support services, namely providing computer software engineers and computer programmers to customers to assist in the repair, maintenance and use of computer software and programmes; providing temporary use of on-line non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services, namely, technical advice relating to the use and application of computer software and programmes; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer services, namely, integration of private and public cloud computing environments; technical support services, namely, remote administration and management of troubleshooting for in-house and hosted datacenter devices, databases and software applications for the purposes of diagnosing computer hardware and software problems; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; technical support services, namely, 24/7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; technical support services, namely, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support services, namely, providing back-up computer programs and facilities; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; technical monitoring of computer network systems by remote access to ensure proper functioning; computer software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization computer technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes, namely, to detect breakdowns; providing remote computer back-up services for computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer networking hardware and software for computer systems; installation, maintenance and repair of cell phone related software; installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing information in the field of telecommunications software over computer networks, wireless networks and global communication networks; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience

"CUSTOMER OPERATING SYSTEM"

Trademark Events

Sep 12, 2022

Final Decision Transaction Processed By Ib

Aug 24, 2022

Final Disposition Notice Sent To Ib

Aug 24, 2022

Final Disposition Processed

Jun 29, 2022

Final Disposition Notice Created, To Be Sent To Ib

Mar 29, 2022

Registered-Principal Register

Jan 20, 2022

Teas Change Of Correspondence Received

Jan 20, 2022

Attorney/Dom.Rep.Revoked And/Or Appointed

Jan 20, 2022

Teas Revoke/App/Change Addr Of Atty/Dom Rep Received

Jan 11, 2022

Official Gazette Publication Confirmation E-Mailed

Jan 11, 2022

Published For Opposition

Jan 10, 2022

Notification Processed By Ib

Dec 22, 2021

Notification Of Possible Opposition Sent To Ib

Dec 22, 2021

Notice Of Start Of Opposition Period Created, To Be Sent To Ib

Dec 22, 2021

Notification Of Notice Of Publication E-Mailed

Dec 9, 2021

Assigned To Lie

Dec 8, 2021

Approved For Pub - Principal Register

Dec 8, 2021

Examiner's Amendment Entered

Dec 8, 2021

Notification Of Examiners Amendment E-Mailed

Dec 8, 2021

Examiners Amendment E-Mailed

Dec 8, 2021

Examiners Amendment -Written

Nov 29, 2021

Previous Allowance Count Withdrawn

Nov 16, 2021

Withdrawn From Pub - Og Review Query

Oct 29, 2021

Approved For Pub - Principal Register

Oct 19, 2021

Teas/Email Correspondence Entered

Oct 19, 2021

Correspondence Received In Law Office

Oct 19, 2021

Teas Response To Office Action Received

Oct 13, 2021

Applicant/Correspondence Changes (Non-Responsive) Entered

Oct 13, 2021

Teas Change Of Correspondence Received

Oct 13, 2021

Attorney/Dom.Rep.Revoked And/Or Appointed

Oct 13, 2021

Teas Revoke/App/Change Addr Of Atty/Dom Rep Received

Oct 13, 2021

Teas Change Of Owner Address Received

Oct 4, 2021

Refusal Processed By Ib

Oct 2, 2021

Change Of Name/Address Rec'd From Ib

Sep 16, 2021

Non-Final Action Mailed - Refusal Sent To Ib

Sep 16, 2021

Refusal Processed By Mpu

Sep 3, 2021

Non-Final Action (Ib Refusal) Prepared For Review

Sep 2, 2021

Non-Final Action Written

Aug 30, 2021

Assigned To Examiner

Aug 10, 2021

Application Filing Receipt Mailed

Aug 5, 2021

New Application Office Supplied Data Entered In Tram

Jul 29, 2021

Sn Assigned For Sect 66a Appl From Ib