9 Downloadable computer programs for strategic planning of business investment initiatives including projects, internal communications, marketing campaigns, technical improvements, and recruitment, and delivery of business investment initiatives including projects, internal communications, marketing campaigns, technical improvements, and recruitment; Downloadable computer software for strategic planning of business investment initiatives including projects, internal communications, marketing campaigns, technical improvements, and recruitment, and delivery of business investment initiatives including projects, internal communications, marketing campaigns, technical improvements, and recruitment; computer hardware; Downloadable system support software for strategic planning of business investment initiatives including projects, internal communications, marketing campaigns, technical improvements, and recruitment, and delivery of business investment initiatives including projects, internal communications, marketing campaigns, technical improvements, and recruitment; Downloadable electronic publications, namely, books, magazines, manuals, leaflets, brochures, information sheets, training manuals featuring strategic planning of business investment initiatives including projects, internal communications, marketing campaigns, technical improvements, and recruitment, and delivery of business investment initiatives including projects, internal communications, marketing campaigns, technical improvements, and recruitment