9 downloadable software for analyzing customer behavior, providing analytics, performing order to cash operations, conducting debt collection and processing payments for use in the fields of order to cash operations, debt collection and payments; downloadable application software for analyzing customer behavior, providing analytics, performing order to cash operations, conducting debt collection and processing payments for use in the fields of order to cash operations, debt collection and payments; downloadable cloud software for analyzing customer behavior, providing analytics, performing order to cash operations, conducting debt collection and processing payments for use in the fields of order to cash operations, debt collection and payments; downloadable software applications for analyzing customer behavior, providing analytics, performing order to cash operations, conducting debt collection and processing payments for use in the fields of order to cash operations, debt collection and payments; downloadable interactive software for computers that allows users to exchange information and communicate, for use in the fields of order to cash operations, debt collection and payments; downloadable database, database management and file management software; downloadable data processing software in the fields of order to cash operations, debt collection and payments; downloadable artificial intelligence software for analyzing customer behavior, providing analytics, performing order to cash operations, conducting debt collection and processing payments for use in the fields of order to cash operations, debt collection and payments; downloadable virtual assistant software for providing assistance with locating information via digital devices and for controlling devices; downloadable marketing research software; downloadable software for evaluating the behavior of customers on a market; downloadable software for analysis of business data and market information; downloadable data processing software for creating graphical representations of data; downloadable market-related forecasting software; downloadable software for analysis of business data for use in operational risk management; downloadable financial management software; downloadable software for management and administration of computers and servers; downloadable graphical user interface software; interfaces for computers; recorded computer programs for analyzing customer behavior, providing analytics, performing order to cash operations, conducting debt collection and processing payments for use in the fields of order to cash operations, debt collection and payments; downloadable applications and computer programs for analyzing customer behavior, providing analytics, performing order to cash operations, conducting debt collection and processing payments for use in the fields of order to cash operations, debt collection and payments, and financial data; interactive computer systems, namely, computers; interactive computer terminals; downloadable electronic databases in the fields of order to cash operations, debt collection and payments; all of these goods not used in the field of home automation, equipment for housing and buildings; all of the aforesaid goods exclusively linked to an artificial intelligence tool with a view to guiding customers in the use of software solutions for managing and improving debt collection and business relationships