9 Downloadable training materials in electronic format, namely, audio files, video files, articles, books, newsletters, manuals and blogs featuring information in the field of information technology, data visualisation, product development, product design, product manufacturing, computer software development and computer software development management, statistical analysis, delivery performance, business performance, delivery management and performance, cultural and leadership performance, project management, coaching, training and education, business change management, business process management, business strategic management and planning; Downloadable computer software for data query, data modelling, data analysis, data visualisation, statistical analysis, data storage, general purpose computation, manipulation of collections of data, data transformation, graphics display, modelling, forecasting, and testing, project management, product development, product design, statistical analysis, delivery performance, business performance, delivery management and performance, cultural and leadership performance, business change management, business process management, business strategic management and planning; Data processing and information technology infrastructure systems comprising computer hardware, data processing apparatus, network routers, recorded data processing software; Downloadable electronic publications, namely, newsletters and blogs in the fields of information technology, data visualisation, product development, organisational design, product design, product development, product manufacturing, computer software development and computer software development management, statistical analysis, delivery performance, business performance, delivery management and performance, cultural and leadership performance, coaching, training and education, leadership, project management, business change management, business process management, business strategic management and planning; Teaching programmes recorded for use in training others in the fields of information technology, data visualisation, product development, product design, organisational design, product manufacturing, computer software development and computer software development management, statistical analysis, delivery performance, business performance, delivery management and performance, cultural and leadership performance, coaching, training and education, leadership, project management, business change management, business process management, business strategic management and planning