42 Consultancy in relation to computers, computer software and computer networks; computer programing for others; computer system analysis of client/server application environments for others; maintenance of computer software, technical user support services for computer software in the nature of troubleshooting computer software issues; computer programming, programming for computer software and computer hardware, design, analysis, maintenance, repair, update, research and development services in relation to computer software and computer networks; application system testing consultancy; development of software for Automated Business Process Discovery (ABPD); research relating to the computerised automation of technical processes; research relating to the computerised automation of industrial processes; design and development of computer software for process control; process monitoring for quality assurance, namely, computer monitoring service which tracks hardware and software performance and processes and sends out historical reports and alerts for the purposes of quality control; software as a service [SaaS] featuring software for use in controlling and managing computer networks, for analysing and monitoring data in client/server application environments, chatbot software using artificial intelligence for replying to questions from online retail store customers related to consumer goods, scheduling doctor's appointments, making hotel, flight, train or restaurant reservations, software using artificial intelligence for use in software development, machine learning, facial and speech recognition, process controlling software, robotic Process Automation [RPA] software, software for Automated Business Process Discovery (ABPD) for analyzing business data and business processes and for automating and managing business processes, industrial automation software for automating and managing industrial processes, business performance management [BPM] software for automating and managing business processes, for application and database integration, for testing the performance and efficiency of business software, for the maintenance and upgrading of business software, management information system [MIS] software for managing, reporting and controlling business information, product lifecycle management software, machine learning software for surveillance, machine learning software for analysis, software for system cleaning and optimization, workflow software, data mining software, graphical user interface software; software as a service [SaaS] featuring software for machine learning for surveillance and for analysis; platforms for artificial intelligence as software as a service [SaaS] featuring chatbot software using artificial intelligence for replying to questions from online retail store customers related to consumer goods, scheduling doctor's appointments, making hotel, flight, train or restaurant reservations and software using artificial intelligence for use in software development, machine learning, facial and speech recognition; quality assurance consultancy in the field of hardware and software performance and hardware and software processes