42 Design, development, installation, maintenance, repair of computer software; design and development of operating software for accessing and using a cloud computing network; providing non-downloadable computer software on data networks for use in database management; cloud computing featuring software for use in database management; providing temporary use of online non-downloadable computer software for use in database management in the field of data-processing; technical assistance and support services, namely, troubleshooting in the nature of diagnosing computer software problems in the field of data-processing; technical support services, namely, installation, administration, and troubleshooting of computer software in the field of data-processing; design, development, installation, repair and upgrading of computer software for use in management, accounting and security of printers, copying machines, facsimile machines, scanners, and multi-functional devices that combine the aforementioned capabilities; design, development, installation, repair and upgrading of computer software for print and document management; cloud printing services, namely, providing online non-downloadable computer software that permits a user to securely print documents on printers, copying machines, facsimile machines, scanners, and multi-functional devices that combine the aforementioned capabilities from a remote location; cloud computing featuring computer software that allows users to upload, download, and manage scanned documents; providing online non-downloadable operating software for accessing and using a cloud computing network; computer services, namely, updating and maintaining the software configurations and firmware * expansion and addition of functions * of printers, copying machines, facsimile machines, scanners and multi-functional devices that combine the aforementioned capabilities through on-line updates, enhancements and patches for others; providing online non-downloadable computer software for usage volume analysis, cost reduction and cost recovery for printers, copying machines, facsimile machines, scanners, and multi-functional devices that combine the aforementioned capabilities; providing online non-downloadable computer software, namely, providing online non-downloadable computer software for printing solution for implementing cost monitoring and creating customizable reports for printers, copying machines, facsimile machines, scanners, and multi-functional devices that combine the aforementioned capabilities; monitoring of computer systems including printers, copying machines, facsimile machines, scanners and multi-functional devices that combine the aforementioned capabilities by remote access to ensure proper functioning; monitoring of printers, copying machines, facsimile machines, scanners and multi-functional devices that combine the aforementioned capabilities connected to computer networks, intranets and the Internet by remote access to ensure proper functioning; providing online non-downloadable computer software for controlling, regulation and monitoring of printers, copying machines, facsimile machines, scanners and multi-functional devices that combine the aforementioned capabilities