9 Downloadable compiler software; downloadable interactive software used to respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable software packages, consisting of software solutions used to respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable specialized software used respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable operating software used to respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable industrial software used to respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable sensor software used to respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable multimedia software used to respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable application software used to respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable anti-virus software; downloadable software applications for mobile phones used to respond to the need of process engineering, system governance, quality assurance and data quality and management; downloadable software for upgrading the audio-visual capacities of multimedia applications used to respond to the need of process engineering, system governance, quality assurance and data quality and management; apparatuses for data processing and computer peripherals; recorded software for communication and data processing systems of any type; storage for computers, namely, blank flash drives; blank optical discs; laser apparatuses for non-medical use, namely, measuring distance; computer keyboards; printed circuits; telecommunication transmitters; high-frequency switches; flat panel display screens; fuses and pickups for audio-visual and telecommunication apparatuses; electronic storage device in the nature of memory media for collecting, storing and processing information or data; recorded computer operating programs; computers; document printers for computers; circuit boards and microprocessors for computers; modems; fax machines; telephone apparatuses