9 Downloadable software for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable computer software and programs for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, digital operating point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable computer software and application software for mobile devices for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable communication software for sending messages, conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable instant messaging software; downloadable data processing software and systems, namely, downloadable software systems for data processing; downloadable retail software for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable software platforms for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable augmented reality software for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable virtual reality software for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable artificial intelligence software for machine learning; downloadable artificial intelligence and machine learning software for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports and replying to questions from online retail store customers related to consumer goods; downloadable web application development software and website development software; downloadable software in the nature of a mobile application for conversational searching, database management, business data analysis, accessing online databases, browsing online databases, searching online databases, operating digital sales assistants, operating online search assistants, sales promotion and marketing of goods and services for others, customer relationship management, operating digital point-of-sales systems, management of transactional data, provision of statistical analysis and reports; downloadable computer software for the creation, management, development, provision, design, editing and transmission and/or sharing of data, text, images, graphics, audio visual material including online, via the Internet or via other communication networks; downloadable computer software to enable connection to databases online, via the Internet or via other communication networks; downloadable computer software and mobile application software for use in the provision and implementation of retail and customer support solutions; downloadable electronic publications in the nature of electronic magazines, blogs, electronic newsletters, e-books and e-zines relating to retail, consumer buying habits and customer support solutions