9 Apparatus and instruments for recording, transmission or reproduction of sound or images; audiovisual and magnetic recording media, namely, blank magnetic discs; digital recording media, namely, blank digital audio tapes; blank compact disks; blank optical disks; blank CD-ROMs; blank video disks, video cassettes, laser cassettes and laser disks; pre-recorded video disks, video cassettes, laser cassettes and laser disks featuring business consulting educational lectures; cinematographic cameras; teaching apparatus and instruments, namely, computer software for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; exposed cinematographic films; data processing equipment; computers; apparatus and instruments for telecommunications, telephone, data processing namely, telephone terminals and telephone apparatus; telephone apparatus; computer peripheral devices; apparatus for processing, transmission and storage of database information; sounding apparatus and machines, namely, sound transmitting apparatus, sound mixer, sound amplifiers; downloadable electronic publications, namely, books, magazines in the field of business consulting and call centers; downloadable e-books in the field of business consulting and call centers; portable and mobile electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data, namely, smartphones, tablet, computers; downloadable and recorded computer programs for data synchronization programs for database management in the field of business consulting and call centers; downloadable applications for mobile phones, computers and tablets for database management in the field of business consulting and call centers; software downloadable from the Internet for transmission of messages in the field of business consulting and call centers; memory cards for electronic games specially designed for use with tablet computers or telephones; mechanisms for coin-operated apparatus; calculating machines; magnetic and electronic pens; electronic agendas; video game software; apparatus and instruments for conducting, distributing, transforming, accumulating, regulating and controlling electricity, namely, electronic analyzers for testing the functionality of telecommunications equipment and computer software for conducting, distributing, transforming, accumulating, regulating or controlling electricity; scientific apparatus other than for medical purposes, namely, downloadable and recorded statistical and trade data analysis programs for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; measuring, optical, signaling, checking /supervision, rescue /life-saving and teaching apparatus and instruments, namely, downloadable and recorded computer software for measuring, monitoring and analyzing consumer purchasing data for business consulting purposes; electronic circuit cards; electronic databases recorded on data carriers; downloadable and recorded software for measuring, monitoring and analyzing for voice databases, data, text and sound banks; electronic data banks recorded on computer media for storing images electronically; digital, electronic, computer memory modules enabling connection to a global communication network such as the Internet, television and radio channels, telephone networks, telecommunication networks; computer servers; downloadable computer applications for social networking; diagnostic apparatus not for medical use, namely, electronic analyzers for testing the functionality of telecommunications equipment; downloadable and recorded software applications for use with mobile devices for operating a diagnostic apparatus, not for medical purposes, for testing the functionality of telecommunications equipment; downloadable mobile and computer applications for use with mobile apparatus for operating a diagnostic apparatus, not for medical purposes, for testing the functionality of telecommunications equipment; Global Positioning System (GPS) tracking and location devices; memory cards for use with data processing apparatus; electronic data recorders; smartwatches; electronic docking stations; downloadable and recorded software for testing the functionality of telecommunications equipment to enable connection to databases, computer networks and the Internet; telecommunication apparatus, namely, modems and local area networks for testing the functionality of telecommunications equipment to enable connection to databases, computer networks and the Internet