9 Computer software drivers; Downloadable cloud-based computer software programs for database management, onboarding, career development, employee performance, competence management, offboarding, goal setting, employee dialogue, vacation planning, leave, travel arrangements and expenses; Downloadable cloud-based computer software for data processing; Downloadable cloud-based computer software for use in web-based education regarding tax, VAT, salary, staff, finance, and HR; Downloadable cloud-based computer software for use in creating, managing, updating, and using databases; Downloadable cloud-based computer software for distribution of online education; Downloadable educational course materials, namely, computer software applications featuring virtual classrooms, videoconferences, course streaming, e-learning and educational coursework, and the administration and storage of the results of educational services provided online; Downloadable digital educational material, namely, electronic publications in the nature of HR and leadership manuals; Downloadable digital educational course materials for tax, VAT, salary, staff, finance and HR; Downloadable cloud-based computer software for application programs for computers and mobile phones, namely, software for use with tax, VAT, salary, staff, finance and HR services; Downloadable cloud-based computer software for analyzing and prospecting tools regarding fleets