Word

CXONE

Status

Registered

Status Code

700

Status Date

Tuesday, December 1, 2020

Serial Number

79243767

Registration Number

6207846

Registration Date

Tuesday, December 1, 2020

Mark Type

3000

Filing Date

Tuesday, May 1, 2018

Published for Opposition

Tuesday, September 15, 2020

Trademark Owner History

NICE LTD. - Original Registrant

Classifications

9 Computer software, downloadable computer software and computer applications for use in the fields of employee and customer experience and support incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for, workforce optimization, customer journey optimization, performance management; computer software, namely, application program interfaces for integrated voice infrastructure and turnkey telephony equipment; computer software for data gathering, processing and analyzing of employee persona, employee engagement and profile building, employee interaction behaviors with customers, employee skills, employee customer satisfaction scores, employee average handle time, employee education, tenure, training, coaching, scheduling, schedule, policy, program adherence, schedule, project preferences, goals, evaluation history and past experience for the purpose of improving customer service, experience and satisfaction, improving employee and workforce performance and employee empowerment in the field of employee work performance; computer software for data management, analysis, interpretation and identification of employee performance, employee success modeling, employee behavioral analytics, employee real-time analytics and guidance, employee agent guidance and employee process automation, reporting and decision support in the field of contact center operational efficiency, customer service and experience for the purpose of improving sales and marketing effectiveness, employee work performance, employee empowerment and employee flexibility within the contact/engagement center operation; computer software in the field of audio search and transcription technology, namely, software for collecting, indexing, enabling searching of, and providing analytics relating to recorded media; computer software in the field of audio search and transcription technology, namely, software for embedding phonetic search technology in computer applications

42 Cloud-based computer software, namely, temporary use of online, non-downloadable computer software and non-downloadable computer applications for use in the fields of employee and customer computer software incorporating omnichannel routing, analytics, artificial intelligence, and automation to perform functions for workforce optimization, customer journey optimization, performance management; providing temporary use of online, non-downloadable software in the nature of application program interfaces for integrated voice infrastructure and turnkey telephony equipment; application service provider featuring software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring software for scheduling, surveying, monitoring, supervising, rating, reviewing managing, performance forecasting, call, video recording, analyzing and training employees for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; application service provider featuring an application software development tool for use in customizing telecommunication service applications, namely, software for queuing, handling, logging, recording, monitoring, tracking, supervising, managing, routing, disposition and distribution of telephone calls, facsimile transmissions, emails, social media, and web based messages to or from in office or at home employees, contractors, subcontractors, parties, callers or customers for use in the field of customer service, customer support, inside sales, collections, outside sales, and marketing; and technical support services, namely, troubleshooting of computer software problems; computer software consultation; providing information relating to computer software maintenance, use and development; all included in this class

Color is not claimed as a feature of the mark.
The mark consists of a single, horizontal word consisting of the letters "CXONE" where the letters "ONE" are enclosed by a cloud design.

Trademark Events

Mar 28, 2021

Final Decision Transaction Processed By Ib

Mar 4, 2021

Final Disposition Notice Sent To Ib

Mar 4, 2021

Final Disposition Processed

Mar 1, 2021

Final Disposition Notice Created, To Be Sent To Ib

Dec 1, 2020

Registered-Principal Register

Oct 3, 2020

Notification Processed By Ib

Sep 15, 2020

Official Gazette Publication Confirmation E-Mailed

Sep 15, 2020

Published For Opposition

Sep 5, 2020

Notification Of Possible Opposition Sent To Ib

Aug 26, 2020

Notice Of Start Of Opposition Period Created, To Be Sent To Ib

Aug 26, 2020

Notification Of Notice Of Publication E-Mailed

Aug 7, 2020

Approved For Pub - Principal Register

Aug 7, 2020

Examiner's Amendment Entered

Aug 7, 2020

Notification Of Examiners Amendment E-Mailed

Aug 7, 2020

Examiners Amendment E-Mailed

Aug 7, 2020

Examiners Amendment -Written

Jul 23, 2020

Lie Checked Susp - To Atty For Action

Jun 30, 2020

Assigned To Lie

Jun 16, 2020

Assigned To Examiner

Apr 10, 2020

Notification Of Possible Opposition - Processed By Ib

Mar 25, 2020

Notification Of Possible Opposition Sent To Ib

Mar 25, 2020

Notification Of Possible Opposition Created, To Be Sent To Ib

Dec 11, 2019

Report Completed Suspension Check Case Still Suspended

Jun 5, 2019

Notification Of Letter Of Suspension E-Mailed

Jun 5, 2019

Letter Of Suspension E-Mailed

Jun 5, 2019

Suspension Letter Written

May 21, 2019

Limitation From The Ib - Request Exam Review

Apr 11, 2019

Teas/Email Correspondence Entered

Apr 10, 2019

Correspondence Received In Law Office

Apr 10, 2019

Teas Response To Office Action Received

Mar 8, 2019

Limitation Of Goods Received From Ib

Nov 30, 2018

Refusal Processed By Ib

Nov 14, 2018

Non-Final Action Mailed - Refusal Sent To Ib

Nov 14, 2018

Refusal Processed By Mpu

Oct 30, 2018

Non-Final Action (Ib Refusal) Prepared For Review

Oct 30, 2018

Application Filing Receipt Mailed

Oct 29, 2018

Non-Final Action Written

Oct 26, 2018

Assigned To Examiner

Oct 26, 2018

New Application Office Supplied Data Entered In Tram

Oct 25, 2018

Sn Assigned For Sect 66a Appl From Ib