41 Educational and training services provided in person and online, namely, coaching, conducting courses, conducting workshops, tutorials, seminars and conferences, all in the fields of personal development, personal awareness, teambuilding and team development, leadership development, communication, organisational development and effectiveness, business education and training; publishing of books in the field of education; providing non-downloadable online electronic publications, namely, books, newsletters, manuals, booklets, workbooks, worksheets, textbooks, activity books, exercise books, in the fields of personal development, personal awareness, teambuilding and team development, leadership development, communication, organisational development and effectiveness, business education and training