42 Scientific research, namely, technological research in the fields of energy, information technology business strategy and analytics, business and organisation transformation, supply chain management, programme delivery, process and operational efficiency, process transformation, risk and compliance, and customer experience; scientific and technological services, namely, research in the field of energy; technological consultancy in the field of energy retail and supply; scientific and technological services, namely, research in the field of utilities; technological consultancy in the field of utilities; telecommunications technology consultancy; scientific and technical research relating to telecommunications; provision of computer software, security, programming and technology consultancy services; computer project management services; development of computer systems and technology relating to optimisation of projects and tasks; computer consultancy services related to maximization of computer resources, namely, information technology analysis of networks; programming, design, development and technical support, namely, monitoring technological functions, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems, troubleshooting in the nature of diagnosing computer hardware and software problems of information technology systems; providing temporary online software for analysing data, optimising information technology systems and conducting market research in the energy, utilities, financial services, telecommunications or media sectors; providing information technology services, namely, planning, design and management of information technology systems and remote management of the information technology (IT) systems of others; quality checking services, namely, monitoring the websites of others to improve their scalability and performance, monitoring and reporting on the performance, availability, and errors of websites of others, computer monitoring service which tracks hardware performance and processes and sends out historical reports and alerts; disaster recovery planning for information technology systems, namely, planning for recovery of computer data, planning electronic data back-up services, planning for the provision of backup computer programs and facilities; software as a service (SAAS) services featuring software for analysing data, optimising information technology systems and conducting market research in the energy, utilities, financial services, telecommunications or media sectors; cloud computing featuring software for analysing data, optimising information technology systems and conducting market search in the energy, utilities, financial services, telecommunications or media sectors; consultancy, advisory and information services for all the above services