9 Computer hardware; computer software and computer programs for database management, electronic spreadsheets, designing, creating, editing and publishing documents, note taking, email, calendaring, contacts management, presentation graphics, desktop publishing, document management, word processing, instant messaging, Voice over Internet Protocol (VoIP), video conferencing, audio conferencing, application sharing, computer desktop sharing, file transfer, sensing and providing user presence information, and telephony, computer network security, anti-virus protection, and intrusion detection and prevention; computer software for providing software as a service (SAAS) services, namely, hosting software for use by others for use in bandwidth optimization, data transfer efficiency, device management, network management, device configuration, network configuration, management, monitoring, reporting, troubleshooting, and provisioning; computer software for providing platform as a service (PAAS) services for use in bandwidth optimization, data transfer efficiency, device management, network management, device configuration, network configuration, management, monitoring, reporting, troubleshooting, and provisioning; computer software for providing technical support services, namely, remote and on-site infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; Computer software for providing computer security services, namely, enforcing, restricting and controlling access privileges of users of computing resources for cloud, mobile or network resources based on assigned credentials; computer data warehouse software; computer software used for optimization purposes; downloadable cloud-computing software for connecting unlimited devices to a cloud computing platform; database management software; data backup software; computer software for encryption and decryption; computer software that provides real-time, integrated business management intelligence by combining information from various databases; computer software to automate data warehousing; computer software for the field of warehousing and distribution, to manage transactional data, provide statistical analysis, and produce notifications and reports; data communications apparatus, namely, apparatus for transmission of communication, computer hardware and peripheral devices and computer software for data communication and translating and transmitting data sold therewith, Electronic communications systems comprised of computer hardware and software for the transmission of data between two points; computer operating system software; computer software for use as an application programming interface (API); software for creating and operating a graphic user interface; computer software for controlling and managing access server applications; software for telecommunication and communication via local or global communications networks, including via the internet; software for robotic process automation; computer software to assist in handling requests for IT technical support; computer software for recordal, compilation, analysis and retrieval of information regarding the handling of requests for IT technical support; computer software for the automatic resetting of passwords; word processing computer programs; computer software for electronic document management and capture and for form processing; computer software for the design, creation and maintenance of, and access to, document management, authoring, storage and retrieval systems; computer software for the categorization, research and retrieval of documents and data on computer networks; computer software for managing stock control systems; computer software for business operational and process efficiency, business organization, risk management, financial control, supply chain optimization, and cash flow; computer software for managing personal contact information, diary programs, and calculating programs; computer software for handwriting identification; computer software for the identification and verification of persons based on one or more biometric characteristics; computer software for access to sites on customized intranets and sites on global communications networks; computer software for the manufacture, processing and provision of text and graphics information, locally or by means of remote transmission; computer software for security and encryption programs and data synchronization programs; computer software for the analysis and reporting of firewall log data; computer software for detecting, blocking and intercepting malware and other threats to computer hardware and software; computer software for identity security; computer software for authentication and identity management information security; computer software for data exchange using wireless communications technologies and for use with personal digital assistants; computer software for the linking, networking and central management of mobile terminals; computer software for the safeguarding of digital files; computer software for use in database management, namely, for managing personal and business information; apparatus for networking of computers, namely, computer network adapters, Computer networking hardware, and LAN (local area network) access points for connecting network computer users; computer servers; computer peripheral equipment; computer printers for printing documents, dot matrix printers, and laser color printers for documents; modems; handheld electronic devices with wireless e-mail and wireless access to electronic communications networks, namely, portable and handheld digital electronic devices for recording, organizing, transmitting, manipulating, and reviewing text, data, image, and audio files; pointing devices for use with computers, mobile phones and other portable electronic devices, namely, mouse, computer stylus, and capacitive styluses for touch screen devices; computer games software; software for the infrastructure and operation of computer games via the internet; computer operating system software; computer software for use as an application programming interface (API); software for creating and operating a graphic user interface; computer software for controlling and managing access server applications; software for robotic process automation; computer software to assist in handling requests for IT technical support; computer software for recordal, compilation, analysis and retrieval of information regarding the handling of requests for IT technical support; computer software for the automatic resetting of passwords; word processing computer programs; computer software for electronic document management and capture and for form processing; computer software for the design, creation and maintenance of, and access to, document management, authoring, storage and retrieval systems; computer software for the categorization, research and retrieval of documents and data on computer networks; computer software for managing stock control systems; computer software for managing personal contact information, diary programs, and calculating programs; computer software for handwriting identification; computer software for the identification and verification of persons based on one or more biometric characteristics; computer software for access to sites on customized intranets and sites on global communications networks; computer software for the manufacture, processing and provision of text and graphics information, locally or by means of remote transmission; computer software for the analysis and reporting of firewall log data; computer software for detecting, blocking and intercepting malware and other threats to computer hardware and software; computer software for data exchange using wireless communications technologies and for use with personal digital assistants; computer software for the linking, networking and central management of mobile terminals; computer software for the safeguarding of digital files; computer software for use in database management, namely, for managing personal and business information; computer servers; computer peripheral equipment; computer printers; modems; handheld electronic devices with wireless e-mail and wireless access to electronic communications networks; wireless pointing devices for use with computers, mobile phones and other portable electronic devices; computer games software; software for the infrastructure and operation of computer games via the internet; tablet computers; computer scanners; data processing apparatus and instruments for use with computers; screens and keyboards for computers; data processing apparatus and instruments; mobile phones; smartphones; audio, visual and audio visual apparatus and instruments; apparatus for storage, recordal, retrieval and transmission of data; downloadable electronic publications in the nature of magazines, books, and pamphlets in the field of managed cloud computing services; blank magnetic data carriers